Business problems, solved by teams I lead.

Restaurant Ordering Kiosk

Designing Roost's first ordering kiosk with a stretched team, on time.

40%+Increase in basket size

Increasing Loyalty Enrollment

A two-week change that yielded $1.6M in additional annual revenue.

$1.6MAdditional revenue annually

Tipping at a POS Terminal

How might we overcome the negative feelings towards giving a gratuity?